Gods bless competent tech support!
Aug. 28th, 2006 01:58 pmYAYAYAYAYAY!!!!! I have internet! Life is GOOOOOOD!
Twice now in the last 48 hours I have been treated to the lesson of, if you can wade through enough layers of tech support, you can, in the end, find someone who knows their ass from their elbow. This time, it only took me two layers to find a cable tech support guy who discovered yes, indeedy, he could give me my account number so I could download the software and self-install my high speed internet.
I'm HOME!
Twice now in the last 48 hours I have been treated to the lesson of, if you can wade through enough layers of tech support, you can, in the end, find someone who knows their ass from their elbow. This time, it only took me two layers to find a cable tech support guy who discovered yes, indeedy, he could give me my account number so I could download the software and self-install my high speed internet.
I'm HOME!